Simple pricing. Serious results.

Each time a patient starts a new chat session. Whether the conversation lasts one message or twenty, it counts as one conversation.

Yes. Upgrades take effect immediately and are prorated for the rest of your billing period. Downgrades take effect at the end of your current billing cycle. You can manage your plan anytime from the billing portal in your dashboard settings.

Starter uses a fast, efficient AI model optimized for quick responses and lead capture. Pro uses a more advanced model with deeper reasoning — it handles complex objections, remembers more context within a conversation, and gives more nuanced, persuasive responses.

Billing begins automatically on day 8 at your chosen plan rate. If you cancel before the trial ends, you won't be charged. Your data and settings are preserved if you resubscribe later.

SmileQueue AI is designed to minimize PHI exposure. We only collect name, phone, and email — the same information as a standard contact form on your website. We do not store clinical data, treatment records, diagnosis information, or insurance details. For practices requiring a formal BAA, contact us at hello@smilequeue.com.

All data is stored on encrypted servers in the United States. Conversation data is retained for 12 months and can be exported or deleted at any time from your dashboard.

Yes, on the Pro plan and above. CSV export of leads and conversations is available directly from your dashboard. Starter plan includes dashboard access but not CSV export.